78ph Privacy Policy

1 Who We Are and Scope of This Policy

78ph operates the online gaming platform accessible at 78ph.pro, including the Android mobile application distributed through the platform. This Privacy Policy governs the collection, use, storage, and disclosure of personal information provided by or collected from players and visitors in connection with the 78ph platform.

This policy applies to individuals who register an account, make a deposit, place bets, participate in any game or promotion, download the 78ph app, or otherwise interact with any part of the 78ph platform. It does not apply to third-party websites or services that may be linked from or otherwise associated with 78ph, which are governed by their own privacy policies.

2 What Personal Information We Collect

78ph collects personal information in several ways, depending on how you interact with the platform:

Information you provide directly:

• Full legal name and date of birth (required for registration and age verification)
• Valid Philippine mobile number (used for OTP verification and account communications)
• Email address (used for account notifications and support correspondence)
• Government-issued identification documents submitted during KYC verification (such as PhilSys ID, passport, or driver's license)
• Philippine bank account or e-wallet details associated with deposit and withdrawal transactions
• Any information you provide when contacting 78ph support

Information collected automatically:

• IP address and approximate location at the time of login or transaction
• Device type, operating system, and browser information
• Session activity including pages visited, games played, bets placed, and time spent on the platform
• Cookies and similar tracking data (see Section 7 for details)

We collect only the information that is necessary for the purposes described in this policy. Where fields are optional during registration, this will be indicated at the point of collection.

3 How We Use Your Personal Information

The personal information we collect is used for the following purposes:

• Account creation and management: Setting up and maintaining your 78ph account, enabling login via OTP, and managing your Philippine Peso wallet balance.
• Identity verification (KYC): Verifying that you meet the 21+ age requirement and confirming your identity before processing withdrawals or at other points in your account activity.
• Transaction processing: Facilitating deposits and withdrawals through Philippine banking and e-wallet bank transfer channels, and maintaining records of your financial activity on the platform.
• Platform security: Detecting and preventing unauthorized access, fraud, bonus abuse, and other prohibited activities described in our Terms and Conditions.
• Customer support: Responding to your support inquiries and resolving account-related issues.
• Platform improvement: Analyzing aggregated usage data to understand how players use 78ph and to improve the platform's games, features, and performance.
• Communications: Sending you account-related notifications, including security alerts, transaction confirmations, and updates to our policies when material changes are made.
• Responsible gaming: Monitoring account activity in support of our responsible gaming obligations, including responding to self-exclusion requests.

We do not use your personal information for unsolicited marketing from third parties, and we do not sell your data to external advertisers or data brokers.

4 How We Share Your Information

78ph does not sell, rent, or share your personal information with unaffiliated third parties for their own marketing purposes. We may share your information in the following limited circumstances:

• Payment processors and banking partners: To facilitate Philippine Peso deposits and withdrawals, transaction data is shared with the relevant Philippine banking institutions and e-wallet bank transfer service providers involved in processing your transactions. These partners handle your data in accordance with their own privacy policies and applicable financial regulations.
• Identity verification services: Third-party KYC providers may process your identification documents to assist with age and identity verification. These providers are contractually bound to handle your data securely and only for verification purposes.
• Technology and infrastructure providers: Certain technical functions of the platform are supported by third-party service providers (such as cloud hosting and platform analytics). These providers access data only as necessary to perform their contracted functions and are not permitted to use it for any other purpose.
• Legal and regulatory requirements: We may disclose personal information where required to do so by applicable Philippine law, court order, or other legal process, or where disclosure is necessary to protect the rights, property, or safety of 78ph, our players, or others.

In all cases where third parties access your data, we take reasonable steps to ensure that appropriate contractual safeguards are in place.

5 Data Retention

78ph retains your personal information for as long as your account remains active and for a reasonable period afterward as required for legal, regulatory, fraud prevention, and dispute resolution purposes.

Transaction records, KYC documents, and account activity logs are retained for the minimum period required under applicable Philippine laws and regulations governing financial records. After the applicable retention period has expired and there are no outstanding legal or compliance reasons to retain the data, it will be securely deleted or anonymized.

If you request account closure, your personally identifiable information will be removed from active systems within a reasonable timeframe, subject to the retention requirements above. Some anonymized aggregated data may be retained for statistical and platform improvement purposes without being linked back to you individually.

6 Security of Your Personal Information

78ph implements technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 78ph platform
• OTP (one-time password) verification via your registered Philippine mobile number, applied to logins and sensitive account actions
• Access controls limiting which platform personnel can access personal data, based on their role and the need to know
• Regular security monitoring of platform systems

While we work hard to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your 78ph password confidential and for not sharing your OTP codes with anyone, including individuals who claim to represent 78ph support. Our support team will never ask for your password or a current OTP code.

If you believe your account has been accessed without your authorization, please contact 78ph support immediately so we can take appropriate action to secure your account.

7 Cookies and Tracking

78ph uses cookies — small text files stored on your device — and similar tracking technologies to support the operation of the platform. The types of cookies we use include:

• Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and remember your account state during your visit. Disabling these cookies will prevent the platform from working properly.
• Functional cookies: Used to remember your preferences, such as language settings and last-visited game categories, to improve your experience on return visits.
• Analytics cookies: Used to collect anonymized information about how players use the platform — which sections are visited, how long sessions last, and similar metrics — to help us improve 78ph over time.

You can manage cookie settings through your browser's privacy or settings menu. Note that disabling essential cookies may affect your ability to log in and use the platform. The 78ph Android app uses equivalent local storage mechanisms rather than browser cookies; these function in the same way and serve the same purposes.

8 Your Rights Over Your Personal Data

As a 78ph player, you have the following rights in relation to the personal information we hold about you:

• Right to access: You can request a summary of the personal information 78ph holds about you and how it is being used.
• Right to correction: If any personal information we hold is inaccurate or outdated, you can request that it be corrected. Some information — such as your registered name — may require identity verification before it can be changed.
• Right to deletion: You can request that 78ph delete your personal information and close your account. This right is subject to legal and regulatory retention requirements; in some cases, certain data must be retained for a defined period even after account closure.
• Right to object to processing: Where personal information is processed on the basis of legitimate interests, you may object to that processing. We will consider and respond to objections on a case-by-case basis.

To exercise any of these rights, contact 78ph through the official support channel available on the platform. We aim to respond to all data rights requests within a reasonable timeframe and will confirm receipt of your request.

9 Children and Minors

78ph is strictly for individuals who are 21 years of age or older. The platform does not knowingly collect personal information from minors. Age verification is required during account registration and as part of the KYC process.

If we become aware that personal information has been collected from a person under the age of 21 without appropriate verification, the account will be suspended immediately and the personal information will be deleted in accordance with applicable requirements. If you believe a minor has registered on 78ph, please contact our support team promptly.

10 Changes to This Privacy Policy

78ph may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via the email address on their account.

We encourage you to review this page periodically. Your continued use of 78ph after an updated Privacy Policy has been posted constitutes your acknowledgment of the changes. If you have concerns about changes to this policy, please contact our support team or consider closing your account if you no longer agree with the revised terms.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 78ph handles your personal information, please contact us through the official support channel available on the platform at 78ph.pro.

Our support team covers players across the Philippines — including Metro Manila, Quezon City, Cebu, Davao, and all other regions — and aims to respond to privacy-related inquiries promptly. For responsible gaming concerns and self-exclusion requests, please also refer to our Responsible Gaming page.